Podium

Podium is an AI-native communications and lead conversion platform that deploys autonomous AI Employees to help local and multi-location businesses respond to inbound leads instantly and convert them into booked appointments or sales. Trusted by over 100,000 local businesses — spanning automotive dealerships, HVAC companies, medical aesthetics practices, and home services — Podium's core differentiator is 'Jerry,' an AI Employee pre-trained on industry-specific knowledge that can answer calls, respond to texts and web chat messages, book appointments, send targeted promotional campaigns, request Google reviews, and process payments — all without human intervention. Podium reports that customers using AI Employees see a 30% increase in sales, 56% higher appointment show rates, and 80% more after-hours appointment bookings. The platform centralizes SMS, webchat, calls, and review management into a unified inbox with 200+ CRM and dealer management system integrations. Podium was ranked number one for Agentic AI Software in G2's Summer 2025 report, reflecting its early-mover advantage in deploying AI that takes autonomous revenue-generating actions rather than just surfacing recommendations. Pricing is not publicly listed but third-party sources indicate plans start around $399 per month. G2 rates Podium at 4.6 stars across 2,067 reviews. Limitations include AI reliability issues for edge-case customer queries, bulk messaging limits on entry plans, and customer support quality declining post-onboarding.

This review was AI-generated and is pending editorial review. Researched by Perplexity AI on 2026-05-13